MI partners with Sampath ITS

Sampath IT Solutions (SITS), a fully owned subsidiary of Sampath Bank group of companies, has announced a strategic partnership with Mercantile Investments & Finance PLC, for the implementation of the “PRIME” Platform.

The software solution is expected to further enhance the user experience and financial asset management for Pawning and Gold Loan business, SITS said in a media release.

Users of the “PRIME” Platform will be able to work autonomously and remotely, with complete control over their assets. The solution provides parameterized configuration; dual authorised master data management; auction processes; and user-friendly design thinking incorporated interfaces. In addition, “PRIME” provides easier customer onboarding and payments; payment reversals, ticket reversals and backdated payment management; and will be one of the first platforms in the industry to offer ‘non- performing asset maintenance’ as well as many other unique business benefits. 

CEO, Sampath Information Technology Solutions - Managala Rodrigo said: “Convenience is a critical factor for success in today’s business and industry climate, with the ongoing digital disruption. To retain valuable customers, organisations in the service industry find it imperative to exceed customer expectations. SITS being one of the top Systems Integrator in the industry, having diverse expertise and proven track record in the FinTec domain, we always prioritise customer convenience, quality, integrity, and effectiveness. Our business development is elevated by the high quality of delivery, coupled with customer feedback, to maintain our leadership status in a highly competitive market. As such SITS is committed to deliver effective and innovative solutions by simplifying digital disruption, which in a nutshell is what users at Mercantile Investments may expect of the end-product.”

Commenting on the new partnership, COO/ Director, Mercantile Investments & Finance PLC - Dhanushka Fonseka noted: “Identifying potential gaps and implementing solutions to make the user experience better is key to any business. We are pleased to partner with SITS at this juncture and look forward to a fruitful journey with SITS with the unveiling of the PRIME platform”.